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  • What age groups do we cater for?
    We have classes that cater for our children classes, ages range from 4 to 17 years old.
  • How long are classes?
    Each slot is half an hour long and occurs on a weekly basis. There is an optio to book classes for an hout if you wish to do so.
  • What timings do we offer?
    Sunday – 1PM – 2 PM Monday – 6.30 – 7.30 PM
  • How big are classes?
    We offer small classes of maximum 5 people per swim teacher (sometimes even smaller!). This allows support and focus during the lesson, with experienced teachers and lifeguards who have first aid training. However at times the group sizes can exceed 5 especially in our advanced Sharks group where the focus is more on skill refinement and they do not need individual 1-1 support and full reliance on a teaher's help with buoynacy etc.
  • What are the prices?
    £40/ 4 weeks - this is discounted if you also take academic tuition with us (another service we offer for children!). This is something which we can discuss with you on an initial consultation call. *these classes are on a no-contract basis and are taken through a direct debit
  • Do you offer certificates for the children?
    Children receive an e-certificate to compliment their achievements at the end of each term. We used to give hard-copy certificates but due to administrative reasons, time constraints and to ensure all children receive their certificates at the end of each term, we have chosen to use an e-certificate version, which can be accessed through your email. This can be celebrated at home with your child and help to give you an indication as a parent where your child is with their swimming progress.
  • What is the enrolment process?
    All bookings (regular/one-off) can be made on our website (https://www.duckstosharks.co.uk/) by navigating to Book Today and completing the online form, which is followed by a consultation with our client care manager who discusses your needs, provides any further discounts and books your child's place with us for swimming lessons.
  • What facilities do you offer?
    We offer a wide range of facilities to best optimise your experience with us: Spacious parking A large, well-maintained swimming pool Warm showers Private, spacious changing rooms Maintained swimming equipment
  • What should I do if my child who is to attend is unwell?
    If your child is sick or injured, they must not attend the lesson. This is to ensure your own safety as well as the safety of other attending and our staff. However, please note, even under this circumstance, we cannot shift the lesson or refund you as we have booked the space specially for your child in the given timesloy, and another reason being as chidren attending for an hour catch up would affect the number of children of the proceeding classes when our aim is to always keep numbers small per group.
  • What if a booked holiday coincides with my child's lesson?
    Unfortunately, we aren’t able to issue refunds or forward your lessons under any circumstance: this is because your place would have been already booked.
  • What should I do before attending the swim class?
    Please ensure you have done the following to your child: No jewellery, hair pieces is worn as this can serve as a health and safety hazard to others No food is consumed 1 hour before the lesson to avoid the risk of you/your child vomiting during the lesson Young children have toileted before the lesson to avoid soiling of the water and contamination.
  • What should my child bring with them everytime?
    Swimming trunks/costumes Swimming caps Swimming goggles Pair of slippers
  • My question is not on here/I would like to find out more:
    If you would like to know more, please see our bookings page to find out more where you can get a free consultation with our client care manager to help answer any questions.
  • What age group do we cater to?
    We have classes that cater to children and ladies – For our ladies classes, any female over 9 years of age can join.
  • How long is each class?
    Similar to the kids class, a half an hour slot is allocated.
  • What timings do we offer?
    Our women's class is offered half an hour before the first Sunday slot for the children - 12.30PM - 1PM.
  • How big are classes?
    We offer small classes of maximum 5 people per instructor (sometimes even smaller!). This allows support and focus during the lesson, with experienced female teachers and lifeguards who have first aid training.
  • What measures are taken for privacy?
    To conform to our ethos, we have taken several precautionary measures to ensure you have the required privacy for you to freely enjoy swimming. Our instructors and lifeguards are all experienced females who are respectful and tolerant towards everyone; in addition, blinds are rolled down to ensure privacy from outside; lastly, changing rooms are also women’s only so you can get ready with your own peace of mind.
  • What is the enrolment process?
    All bookings (regular/one-off) can be made on our website (https://www.duckstosharks.co.uk/) by navigating to Book Today and completing the online form followed by payment.
  • What are the prices?
    Sunday: For swimming lessons - £40/4weeks* For leisure swims - £30/4 weeks* *these classes are on a no-contract basis and are taken through a direct debit
  • What facilities do you offer?
    We offer a wide range of facilities to best optimise your experience with us: Spacious parking A large, well-maintained swimming pool Warm showers Private, spacious changing rooms Maintained swimming equipment
  • What should I do if I am unwell?
    If you are sick or injured, you must not attend the lesson. This is to ensure your own safety as well as the safety of other attending and our staff. However, please note, even under this circumstance, we cannot shift your lesson or refund you.
  • What if a booked holiday coincides with my lesson?
    Unfortunately, we aren’t able to issue refunds or forward your lessons under any circumstance: this is because your place would have been already booked.
  • What should I do before attending the swim class?
    Please ensure you have done the following before attending – this is to ensure the safety of all on premises: Taken a COVID-19 lateral flow test and received a negative result maximum 24 hours before the class – this will need to be presented to staff before entering. Bring and wear a face mask at all times (except when swimming) No jewellery is worn as this can serve as a health and safety hazard to others No food is consumed 1 hour before the lesson to avoid the risk of you vomiting during the lesson
  • My question is not on here/I would like to find out more:
    If you would like to know more, please see out detailed terms and conditions policy that details everything you need to know about the swim classes or alternatively, call us on 07526 599440 for more details.
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