FAQ's

Children's Classes

What age groups do we cater for?


We have classes that cater to children and ladies – for our children classes, ages range from 4 to 17 years old.




How long are classes?


Each slot is half an hour long and occurs on a weekly basis.




What timings do we offer?


  • Sunday – 1PM – 2 PM *

  • Monday – 6.30 – 7.30 PM *

*pricing may differ per class




How big are classes?


We offer small classes of maximum 5 people per instructor (sometimes even smaller!). This allows support and focus during the lesson, with experienced teachers and lifeguards who have first aid training.




Do you offer certificates for the children?


Children also receive a certificate to compliment their achievements at the end of each term.




What is the enrolment process?


All bookings (regular/one-off) can be made on our website (https://www.duckstosharks.co.uk/) by navigating to Book Today and completing the online form followed by payment.




What are the prices?


  • Sunday - £35/4 weeks*

  • Monday - £40/4weeks*

*these classes are on a no-contract basis and are taken through a direct debit




What facilities do you offer?


We offer a wide range of facilities to best optimise your experience with us:

  • Spacious parking
  • A large, well-maintained swimming pool
  • Warm showers
  • Private, spacious changing rooms
  • Maintained swimming equipment




What should I do if my child who is to attend is unwell?


If your child is sick or injured, they must not attend the lesson. This is to ensure your own safety as well as the safety of other attending and our staff. However, please note, even under this circumstance, we cannot shift the lesson or refund you.




What if a booked holiday coincides with my child's lesson?


Unfortunately, we aren’t able to issue refunds or forward your lessons under any circumstance: this is because your place would have been already booked.




What should I do before attending the swim class?


Please ensure you have done the following to your child:

  • Taken a COVID-19 lateral flow test and received a negative result maximum 24 hours before the class – this will need to be presented to staff before entering.
  • Bring and wear a face mask at all times (except when swimming)
  • No jewellery, hair pieces is worn as this can serve as a health and safety hazard to others
  • No food is consumed 1 hour before the lesson to avoid the risk of you/your child vomiting during the lesson
  • Young children have toileted before the lesson to avoid soiling of the water and contamination.




What should my child bring with them everytime?


  • Swimming trunks/costumes
  • Swimming caps
  • Swimming goggles
  • Pair of slippers




My question is not on here/I would like to find out more:


If you would like to know more, please see out detailed terms and conditions policy that details everything you need to know about the swim classes or alternatively, call us on 07526 599440 for more details.





Women's Classes

What age group do we cater to?


We have classes that cater to children and ladies – For our ladies classes, any female over 9 years of age can join.




How long is each class?


Similar to the kids class, a half an hour slot is allocated.




What timings do we offer?


Our women's class is offered half an hour before the first Sunday slot for the children - 12.30PM - 1PM.




How big are classes?


We offer small classes of maximum 5 people per instructor (sometimes even smaller!). This allows support and focus during the lesson, with experienced female teachers and lifeguards who have first aid training.




What measures are taken for privacy?


To conform to our ethos, we have taken several precautionary measures to ensure you have the required privacy for you to freely enjoy swimming. Our instructors and lifeguards are all experienced females who are respectful and tolerant towards everyone; in addition, blinds are rolled down to ensure privacy from outside; lastly, changing rooms are also women’s only so you can get ready with your own peace of mind.




What is the enrolment process?


All bookings (regular/one-off) can be made on our website (https://www.duckstosharks.co.uk/) by navigating to Book Today and completing the online form followed by payment.




What are the prices?


Sunday:

  • For swimming lessons - £40/4weeks*
  • For leisure swims - £30/4 weeks*

*these classes are on a no-contract basis and are taken through a direct debit




What facilities do you offer?


We offer a wide range of facilities to best optimise your experience with us:

  • Spacious parking
  • A large, well-maintained swimming pool
  • Warm showers
  • Private, spacious changing rooms
  • Maintained swimming equipment




What should I do if I am unwell?


If you are sick or injured, you must not attend the lesson. This is to ensure your own safety as well as the safety of other attending and our staff. However, please note, even under this circumstance, we cannot shift your lesson or refund you.




What if a booked holiday coincides with my lesson?


Unfortunately, we aren’t able to issue refunds or forward your lessons under any circumstance: this is because your place would have been already booked.




What should I do before attending the swim class?


Please ensure you have done the following before attending – this is to ensure the safety of all on premises:

  • Taken a COVID-19 lateral flow test and received a negative result maximum 24 hours before the class – this will need to be presented to staff before entering.

  • Bring and wear a face mask at all times (except when swimming)

  • No jewellery is worn as this can serve as a health and safety hazard to others

  • No food is consumed 1 hour before the lesson to avoid the risk of you vomiting during the lesson




My question is not on here/I would like to find out more:


If you would like to know more, please see out detailed terms and conditions policy that details everything you need to know about the swim classes or alternatively, call us on 07526 599440 for more details.